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Ivan

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Latest activity by Ivan
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    Ivan created an article,

    How to extend an existing order

    Dear Customer, about how to extend and order is simple: visit this page https://www.expressowifi.com/extend/ insert your actual order select the new end date once you are ready, click on submit bu...

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    Ivan created an article,

    Account of expressowifi

    The my account properties give the possibility to gain the list of order subimitted and their status. Is possible to access by hit a password and the email address as username. In case of problem ,...

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    Ivan created an article,

    Detailed information about return outside Italy

    If you need to return your device from outside Italy please note it's MANDATORY to observe the following rules:1. Value of service/product etc.. to be declared MUST be 5€ 2. Weight of package is 0,...

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    Ivan created an article,

    How long is the battery life

    All standard model of pocket - wifi (ZTE - HUAWEY) have a battery of 2200 / 2500 ma You have about 6 hours of continuous use. The duration is linked to the use you do of your Hotspot. Although it i...

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    Ivan created an article,

    Unauthorized change of pickup/drop-off location

    Any pickup and drop-off location are detailed in the expressowifi web.site ,at support.expressowifi.com and by contact us via email and chat system. Before the booking and after, customers can have...

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    Ivan created an article,

    Change, Cancel and Refund Policy

    Price request for Change/Modify the order is free of charge. You can ask us to change the order at any time or cancel. Refund of Cancel is available until the device is not shipped and generally ma...

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    Ivan created an article,

    I not received the device, what i can do?

      When we ship, we insert the courier label for tracking into a mail , you will recive from "aftership" so check into mailbox . Then , however: Contact us immediately! We'll help you sol...

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    Ivan created an article,

    Return from outside Italy or using the Italian Mail Office

    This is an extra condition that happen in case of necessity and be agreed case by case with our customer support: * About return from your country will be possible by agree with us and by follow th...

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    Ivan created an article,

    Boutique and express Courier

    Where are able to find the right solution to receive or return your ExpressoWiFi in the best way, contact us for have a quotation. When booking, you can choose where do you want to collect and retu...

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    Ivan created an article,

    What's inside the package I receive at delivery?

    What's inside the package I receive at delivery? The WiFi modem The wall charger (for use anywhere in Italy) The USB data cable The user manual The bag for return (important in case of accommodati...